Cancellation policy

Preorder & Cancellation Policy

At Good Attendance, some products may be available for preorder before they are ready to ship. We want you to know exactly what to expect when placing a preorder.

Payment

Full payment is collected at checkout for preorder purchases. Your order confirmation will be emailed to you after your purchase.

Estimated Shipping Dates

Each preorder product will display an estimated shipping date or timeframe before purchase. These estimates are based on anticipated production and shipping schedules and are not guaranteed delivery dates.

Production Delays

If we are unable to ship your preorder within the originally stated timeframe, we will notify you and provide an opportunity to accept a revised shipping date or cancel your order for a full refund, as required by applicable law.

Cancellations

You may request cancellation of an unshipped preorder by emailing hey@getgoodattendance.com.

If your order has already shipped, our standard Return & Refund Policy will apply.

Refunds

Approved cancellation refunds will be issued to the original payment method. If we are unable to fulfill your preorder, you will receive a full refund.

Questions?